Chapter 2 : Membership

Article 4 (Membership System)

1. The Facility operates on a membership basis.

2. Those wishing to join the Facility must enter into contracts with the Company based on these Powerspot Pilates & Training Studio Facility Terms and Conditions (hereinafter referred to as "these Terms").

3. The membership categories for the Facility are as follows:
   (1) Monthly Member: A member who pays a fixed monthly fee (hereinafter referred to as the "Usage Fee") for using the Facility.
   (2) Pay-as-you-go Member: A member who pays a fee (hereinafter referred to as the "Per-use Fee") for each individual use of the Facility.
   (3) External Service User: A user who utilizes external services provided by the Company, which are not part of the systems offered by the Company.

Article 5 (Member Information)

1. The Company will request those who apply for a plan to present a member QR code designated by the Company upon entering the Facility. Failure to present the member QR code may result in refusal of entry. However, if the Company allows entry based on circumstances such as presenting a public identification document, the member may enter without presenting the QR code.

2. Members must responsibly manage and store their login information (password and email address) for the member website and must not allow third parties to use, lend, transfer, change names, or sell such information.

3. Members will be responsible for any damages resulting from inadequate management, misuse, or third-party use of passwords or email addresses.

Article 6 (Membership Types and Rights)

1. The types of membership and their respective rights will be specified separately.

2. If the Facility sets a limit on the number of uses per month, unused uses cannot be carried over to the next month, unless otherwise determined by the Company.

Article 7 (Eligibility for Facility Users)

1. Only individuals who meet all of the following criteria are eligible to use the Facility. The Company may refuse membership or use based on the results of a review. The review method, process, and content will not be disclosed.
   (1) Those who agree with the purpose of the Facility and are able to comply with these Terms and other regulations set by the Company.
   (2) Those who have no abnormal health conditions and are not prohibited from exercising by a doctor.
   (3) Those with no history of heart disease, hypertension, skin disease, infectious diseases, mental illness, or similar conditions.
   (4) The Facility is available to those 16 years or older, and those under 18 may use the Facility only if they have obtained consent from a guardian (only applicable to Monthly Members under Article 4, Section 3, Item 1).
   (5) The individual and their family must not be members of organized crime groups, related groups, or any antisocial forces.
   (6) Those who do not possess or use illegal drugs.
   (7) Those who have not lost their membership under Article 21 (applies to any of the Company's facilities or services).
   (8) Others recognized as suitable by the Company to use the Facility.

2. The following individuals may have restricted access to lessons as per the criteria below:
   (1) Pregnant individuals: Only Monthly Members under Article 4, Section 3, Item 1 may take lessons from the 16th to the 35th week of pregnancy, with additional requirements like consent forms from medical institutions or health check sheets.

Article 8 (Membership Application Procedure)

1. Those wishing to become a member must apply at the Facility's location.

2. Monthly members must pay the membership fee and administrative fees as defined by the Company.

3. If an individual under 18 wishes to use the Facility or join, they must be accompanied by their guardian or submit a signed consent form. The guardian will jointly bear responsibility under these Terms.

4. The Company may set different membership conditions if a campaign is held.

5. During the mandatory period of the membership plan, no suspensions or cancellations can be made.

Membership Fee and Payment

Article 9 (Membership Fee)

1. The membership fee (hereinafter referred to as the "Usage Fee") and the per-use fee (hereinafter referred to as the "Per-use Fee") will be set by the Company.

2. Members must pay the Usage Fee or Per-use Fee by the due date specified by the Company. Failure to do so may result in suspension or termination of membership or service.

3. The Company may change the usage fee or per-use fee upon providing prior notice. If a member does not agree with the new fee, they may cancel their membership within the notice period.

Article 10 (Payment Method)

1. Members will pay the Usage Fee or Per-use Fee by credit card, bank transfer, or other methods specified by the Company.

2. The Company may designate a specific payment method. The member must adhere to the payment method specified.

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Article 11 (Refunds)

1. The Company does not offer refunds for paid membership fees, except in the case of a mistake in charging or other exceptional circumstances.

2. If the membership is canceled due to the member’s fault, no refunds will be provided, and the member will be responsible for any remaining payments.

3. If a payment has been made for services not used (such as unused lessons or time), the member may be eligible for a refund, subject to the Company’s policies.

Article 12 (Changes to the Contract Terms)
If a monthly member wishes to change the contract terms, they must complete the procedure by the 10th of the month prior to the desired change month (or the previous business day if the 10th is a holiday), using the method specified by the company. However, depending on the type of campaign or plan applied at the time of membership registration, a change to the contract terms may not be allowed.
Note: Regarding the application of plans, the terms and conditions specified for the applicable plan shall apply.

Article 13 (Cancellation)

1. If a monthly member wishes to cancel, they must directly visit the registered store by the 10th of the month prior to the desired cancellation month (or the previous business day if the 10th is a holiday) and complete the cancellation procedure as specified by the company. If there are any unpaid membership fees, they must be paid immediately.

2. The cancellation date, based on the previous item, will be the last day of the cancellation month.

3. Monthly members must pay the full membership fee for the cancellation month, even if the cancellation occurs in the middle of the month.

4. Even if a monthly member cancels, the member will remain a pay-as-you-go member. If they do not wish to remain as a pay-as-you-go member, they must notify the company during the procedure in the first paragraph.

5. Cancellations are not accepted during the mandatory continuity period of the contract plan applied at the time of joining.
   Note: Regarding the application of plans, the terms and conditions specified for the applicable plan shall apply.

6. If a member passes away, they will lose their membership status, and their legal heirs or individuals deemed appropriate by the company (hereinafter referred to as "relatives, etc.") will submit a cancellation notification in the method separately specified by the company to complete the cancellation process. The cancellation date will be the day the company receives notification of the member's death from the relatives, and until that cancellation date, the facility usage contract will be automatically renewed and continued as per the member's application.

Article 14 (Temporary Leave)

1. If a monthly member wishes to take a leave of absence, they must directly visit the registered store by the 10th of the month prior to the desired leave month (or the previous business day if the 10th is a holiday) and complete the procedure as specified by the company. During the leave period, a leave fee of 1,650 yen (tax included) will be charged via credit card payment every month.

2. The leave period will be a maximum of 6 months per procedure, and after the leave period ends, payment of membership fees by credit card will automatically resume. Extensions of the leave period are not accepted.

3. A leave of absence cannot be granted during the mandatory continuity period of the contract plan applied at the time of joining.
   Note: Regarding the application of plans, the terms and conditions specified for the applicable plan shall apply.

4. For leaves of absence due to pregnancy, a special leave period of 6 months will apply, during which no leave fee will be charged, and it will be applicable even during the plan application period.

5. If the leave procedure is not completed as described, the member will not be considered on leave, and normal membership fees will be charged regardless of facility usage.

6. If the company deems it necessary due to changes in social conditions, it can establish different leave procedures from those outlined in this article.

Article 15 (Cancellation Policy)

1. A member can cancel the contract by notifying the company in writing or by email within 8 days from the application date, if the membership has not been used during this period.

2. Products purchased cannot be returned except in cases of defective items.

Article 16 (Facility Usage & Reservations)

1. By using the facility, members agree to these terms and other applicable rules.

2. To facilitate the smooth use of the facility, the company will implement a reservation system. The reservation method will be specified separately.

3. Reservations for lessons or childcare services must be completed by a specified date on the company’s designated website’s my page. If a member visits without a reservation, they may be denied participation.

4. Members are responsible for compensating for any damages caused to the company or third parties during facility use. If a locker key is lost, the member will be required to pay 5,000 yen (excluding tax) for the repair.

Article 17 (Lesson Schedule)
The company will specify the time, instructor's name, course level, and content for each course, which will be published on the company’s designated website as the class schedule. However, in cases of instructor illness or other unavoidable circumstances, the scheduled instructor, lesson level, or content may be changed without prior notice to the members.

Article 18 (Health Management)

1. Members are responsible for taking lessons at their own risk and within their physical limits. Those with past serious illnesses or who are taking medication should consult with their doctor or pharmacist before using the facility. In some cases, membership or lesson participation may be denied.

2. If health issues or accidents occur to a monthly member or facility user (including trial users), the company and instructors will not be held responsible unless the cause is attributable to the company. Pregnant members should consider their health condition and participate at their own discretion and consent.

3. Members cannot take lessons if they experience physical discomfort or health concerns.

4. The company will not be responsible for any harm caused by a member's participation in a lesson if they ignore health concerns or signs of discomfort.

5. If a member is unable to take lessons due to health issues as described in items 3 or 4, they cannot request a refund or claim responsibility from the company.

Article 19 (Reservation Cancellation)

1. If a member wishes to cancel a reservation for facility use, they must complete the cancellation process in accordance with the method specified by the company 

2. If a member cancels a reservation after the cancellation deadline or is absent without notice, the lesson will be considered consumed, and the lesson fee will not be refunded for any reason.

3. If a member enrolled in a lesson cancels or fails to show up after the cancellation deadline, they will be required to pay the cancellation fee or other means of penalty   as specified separately by the company.

4. If a member receives three such restrictions, the company may restrict their use of the facility or expel them from the facility in accordance with Article 22.

Article 20 (Transfer of Membership)
Members may not transfer, lend, pledge, or provide as collateral their membership or any rights granted by the company to a third party.

Article 21 (Loss of Membership)
A member will lose their membership if any of the following conditions apply. The loss of membership will occur at the time the member meets any of the conditions listed below:

1. When the member withdraws from the facility.

2. When the member passes away.

3. When the membership qualifications, as defined in Article 7, are no longer met.

4. When the member is expelled according to Article 19.

5. When the company closes the facility.

Article 22 (Expulsion)
The company may expel a member from the facility (including all facilities operated by the company) if the member is found to be in any of the following situations. A member expelled under this article will lose their rights as both a monthly and pay-as-you-go member from the date of expulsion and will forfeit their membership. In such cases, the member may not make any claims for damages against the company, its representatives, or employees.

1. If the member provided false information on the documents submitted at the time of joining.

2. If the member engages in actions that violate these terms and conditions, rules, or other provisions set by the company.

3. If the member engages in behavior that damages the reputation or trust of the facility.

4. If the member disrupts the harmony with other members or disturbs the order of operations.

5. If the member engages in slander or harassment toward other members.

6. If the member intentionally or negligently damages the facility’s equipment or property.

7. If the member engages in behavior that is deemed to undermine their dignity.

8. If the member engages in business, promotional, solicitation, or sales activities within the facility.

9. If the member makes unreasonable and improper demands or causes significant distress to the company or its employees.

10. If the member violates any prohibited actions outlined in Article 22.